Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I simply love Chocoberry. I have eaten at the restaurant and taken away (both of which I’ve lost count of how many times), every time I’ve loved the food. My personal fav are the variation of the waffles and the cheesecakes. However, there are far more options for waffles in the store vs deliver-who (it’s also cheaper. Today I was served I store by Kumkum (a little shout out to Kemkum *Hey* ) she was professional in serving me and helped when I was selecting my order. It was great to be served by someone so bright and bubbly. See you all again soon, Charlotte ~ Charlotte W
A new place in town with desserts....and you will think that another one on the list...but no. With a white simple interior like a smooth white chocolate, the place offers an unique experience of sweets....crepes, waffles, special dishes (milk cakes, kanafef...), all of this will make you feel like in heaven. And if you go for the shakes...will be the bonus for this experience. The size of dishes are quite generous and will make any gurmand to feel full and happy. 5 stars cause this what I can give, but it is for sure 100 stars from me. ~ Alexandru C
I visited here for the first time recently and was not disappointed. The interior is lovely and the staff are very polite, super attentive and accommodating. I had the classic english breakfast and was able to have my fried eggs swapped for scrambled eggs with no issue - the sausages were super nice and seasoned, everything on the plate was lush. I also had a white hot chocolate which was really good, I would definitely recommend coming here ~ Daniella M
I moved into Loughborough and tried Chocoberry cafe I had a strawberry cheesecake premium shake I went the first day and I went two days after and ordered the same one and the shake was very nice the staff are very friendly I looked at the menu, and the menu looks very decent I am planning to try the food out very soon I give this place 100 out of 100 very nice and clean place The prices are decent and good quality ~ JASON G
I ordered a take away so sadly I don’t have any pictures however I tried the Rose falooda for the first time and it was delicious ! It wasn’t too sweet and it was really refrigerated and creamy. I also tried the Waffles and Crepes which were freshly made and super delicious without any chocolate sauces on top ! The place did have a very cute atmosphere and I will be coming back to eat in ! ~ Donna S
We arrived at closing time and to our dismay we were told the waffle machine had been turned off. We explained to Hanif we had travelled several hours to taste the delicious waffle bites and he kindly agreed to serve us. The bites were made to perfection topped with various flavours. Hanif had brilliant interpersonal skills and the shop was clean. Thank you for your brilliant service! ~ HASSAN S
First time ordering from Chocoberry, and it was outstanding. We are huge dessert eaters, and have tried most dessert places in Loughborough, heavenly desserts etc, and Chocoberry is on a different level. Super tasty desserts, great portions size, 1st class customer service, well worth the money. We will definitely be ordering again. Highly recommended. ~ Satty S
Just travelled all the way from Burnley to Loughborough as I was passing this place it caught my eyes so I went in to see what they do. After trying I can say their desserts food and drinks where all 10/10 and the customer service was also great 5 stars all around 🌟 will definitely be back to try some of the other things they have on the menu 😊 ~ Ali M
Food was AMAZZINGGGG! Chocoberry is not just a dessert place, the savoury dishes are absolutely delicious. I will choose Chocoberry Loughborough every timeeee, the fire cracker chicken and the noodles banggggg. Aditya, the man who served us, was absolutely delightful and so kind and lovely. Thank you!!!!! We’ll be here again soon lol ~ Rebecca G
Tried the Karak Chai at Chocoberry and it was absolutely spot on! The ambiance adds to the charm, but what really stood out was the service by Kumkum. Friendly, prompt, and genuinely welcoming. A small place with big heart. Highly recommend stopping by if you're craving a quality cup of chai with great vibes! ~ Faysal
Tried the Viral Strawberry Knafeh and the Special Waffle at Chocoberry — both were absolute game-changers! Huge shoutout to Suraksha for the amazing service — she was super knowledgeable about the menu and helped us pick the best options. Friendly, attentive, and made the whole experience even better. Will definitely be back! ~ Amandeep K
I’ve been going to Chocoberry for the past two years and honestly, it’s the best place for Kunafa in the Midlands! The desserts are always amazing, the vibe is lovely, and the staff are super friendly. Rupinder and Adithya have always been sweet and welcoming! ~ Amritha P
I am very satisfied with the customer service. The dessert quality is up to the mark. I want to specially mention about Suraksha (a customer attendant) who is extremely welcoming and professional with customers. I really like her public dealing. From, Sarah Lawrence and Anju Bala. ~ Anj B
I ordered a white chocolate cookie dough on uber eats and unfortunately received the milk chocolate one. I called them up and the gentleman was very kind and helpful and offered a complimentary replacement which was excellent. The food was great would recommend! ~ Dimitri K
Always fantastic service good explanation of all the different types of deserts on display staff very helpful I find kumkum very helpful when am making my order good options of take out or eat in. Hygiene standards at the shop are excellent a must try if you enjoy your deserts ~ mark b
Been here over the weekend and it was fantastic! The place is clean and nicely decorated. The staff was helpful and polite and the food was fresh, hot, and delicious. The cakes are amazing as well. We never had better crepes and churros. Will definitely be coming back for more! ~ Liliana E
Food is very nice! The noodles & creamy pasta dishes were delivered pipping hot and delicious! The noodles have a lovely heat from the chillis. The mango ice cream was delicious with chunks of fruit throughout. Would love them to do a thia curry with the same heat as the noodles. 10/10 ~ Sophie G
I've visited this place a few times and I can confidently say that this is the best dessert place in loughborough!! The staff are so nice and well mannered and the service is top tier. The food itself is delicious and it's accompanied by the friendly environment. ~ Syeda N
I would highly recommend and suggest chocoberry Loughborough branch their services and friendly staff,good ambience makes everything go well. Desserts and breakfast are yummy 😋. Highly suggested and well done team and management for proper service and good customer service ~ Sharvani S
A charming and cozy spot! The food was delightful, but the desserts were absolutely extraordinary—truly unforgettable. Himanshu & suraksha took great care of us, she was incredibly friendly and provided excellent explanations of the dessert options. Defineitly recommended ~ SHIWANI S
Chocoberry under the new management is doing an excellent job serving amazing varieties of desserts, breakfast items and drinks. Undoubtedly they make the best kanafeh(kunafa) in Loughborough. Affordable prices and they offer student discounts as well! ~ Manivasu A
The food was really good. Tres leches is a must try. I tried their savoury dishes as well…. Fire cracker chicken was out of the world. Their fries were freshly cut and made. Far better than all the other fast foods. Friendly service and great ambience. Overall a must visit place. ~ Shanavya S
Delicious food and the decor inside is gorgeous! The deserts never disappoint (although sometimes they're sold out of particularly popular pre-made items, but that's understandable!). Loughborough seems to have a lot of dessert places but I'd rate this as one of the best for sure! ~ Olivia C
Wonderful place with a great ambience, when you enter it make you feel you are in fine dine expirence....staff are well trained and they have full knowledge of the food they serve. Cmng to desserts, I had some of the best desserts in my life. Love to visit again. ~ Soumya J

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